U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.
Average transit times to the United States from our domestic warehouse: 2-5 Business days
Average transit times to the United States from our international warehouse: 5 - 20 Business days.
Average transit times to International: 15 - 45 Business days.
Please know that your items may arrive in multiple packages and at different times! This is completely normal as our inventory is stored in multiple warehouses.
There are circumstances that are out of control (natural disasters, holidays, weather, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers as our product research team spends the time to source for quality yet affordable products. When you receive your tracking number, if you need help tracking your order you can go here.
While hope that you love what you purchase, we understand that things just don't always work out! In these cases we have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, contact us at email@example.com.
If your return is accepted, we’ll send you instructions on where to send your package. Your refund will be issued once your return is received. Return shipping is not refundable and will be deducted from your return total. Items sent back to us without first requesting a return will not be accepted.